After-Sales Service
“Keep it running”
At TDMED, we have a team of technicians specialising in each of the equipment manufacturers we represent. They receive regular, hands-on training directly from the manufacturers and offer both corrective repairs and maintenance plans that provide lifecycle service solutions for your engine.
We carry out more than 1,500 jobs each year, both at our workshops and at our customers’ premises.
To this end, we have the most advanced operational technology at our disposal, including two test benches for engines up to 1,000 cv and 4,300 cv, a test bench for automatic gearboxes up to 400 cv, and a resistance test bench up to 800 kW.
Our workshops are located in Madrid, Lisbon and Izmir; we also have a network of more than 30 service centres throughout the Mediterranean region and South America, ensuring the best after-sales service.
Our customer support services include:
Warranty Registration Warranty Registration: Manufacturers such as John Deere offer registration for new engine components, which makes it easier to access warranty cover should you ever need it.
In addition, TDMED offers an Extended Warranty,
Protect yourself and enjoy peace of mind with the PowerGard Protection plan PowerGard protection. This protects the key components that deliver power and keep you on the move. It covers the most complex and expensive engine components.
Stay connected with John Deere Connected Support™: Remote diagnostics and monitoring help you and your John Deere workshop keep your engine-powered equipment running at peak performance.